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Delivery

Delivery Charges

Products sent within Mainland UK will cost as little as £0.95 for extra small items and from £3.75 for larger items, with orders over £30.00 qualifying for free delivery (retail customers only).

Products sent to Non-Mainland UK addresses will be charged at £0.95 for extra small items, an £3.75 for larger items.

Products sent to Europe including Southern Ireland and the Channel Isles will cost £2.75 for extra small items and £10.50 for larger items.

Products sent to the USA and Canada will cost £3.45 for extra small items and £15.50 for larger items.

Products sent to the rest of the World (Non-European Countries excluding USA and Canada) will cost £3.45 for extra small items and £15.50 for larger items.

Delivery times

Please note the studio will be closed from Monday 5th November to Monday 12th November 2018 as we are taking part in the Country Living Fair 2018. Any orders placed during this time will be dispatched upon our return.

We aim to dispatch all orders within 5 working days of receipt of payment, but at busy periods this may take a little longer, especially if ordering personalised products.
Please note that over the Christmas period there will be an increased delivery time, with expected dispatch to take up to two weeks.
We apologise for any inconvenience that this may cause, however feel it is a necessary precaution to ensure that all of our products continue to be made to the highest possible standard.

Express Delivery

For an additional price we offer an express delivery option, which will be sent via Royal Mail and ensures receipt of your order within two working days of payment, if you order before 10am. Please select the Express Delivery option at checkout.

Overseas Delivery

Overseas delivery is available, but please note that any tax payable upon receipt of the delivery will be the responsibility of the customer.

Areas Classed as Non-Mainland UK

Postcodes starting with the following letters are classed as Non-Mainland UK - TR, IM, GY, JE, HS, ZE, AB, IV, KW, PA, PH.

Delivery Service Used

Small Parcels within the UK will be sent by either Royal Mail or myHermes dependant on the size and weight of the order. Items sent outside the UK will be sent by either Royal Mail Airsure or Parcel Force dependant on the size and weight of the order. All items are tracked and may require a signature upon receipt.